Returning a Purchase
Choose who you want to be.
Ben
I’d like to return this shirt, please.
Lucy
Of course. Is there a problem with it?
Ben
It’s too small. I need a larger size.
Lucy
Do you have the receipt with you?
Ben
Yes, here it is. I bought it yesterday.
Lucy
Would you like to try the next size up?
Ben
Yes, if you have it in the same colour.
Lucy
Let me check. We have one left in blue.
Ben
Thanks. Where can I try it on?
Lucy
The changing room is just over there.
Ben
This one fits well. Can I swap them?
Lucy
Certainly. There’s nothing extra to pay.
Press Start. The computer speaks first.
Listen to the computer, then say your yellow reply.