Making a Complaint
Choose who you want to be.
Duncan
I’d like to complain about my room.
Janice
I’m sorry. What seems to be the problem?
Duncan
The air conditioning isn’t working.
Janice
Have you tried changing the settings?
Duncan
Yes, but the room is still too warm.
Janice
I’ll ask someone to check it now.
Duncan
Could I move if they can’t fix it?
Janice
Certainly. We have another room upstairs.
Duncan
Would there be an extra charge?
Janice
No, and we’ll help you move your bags.
Duncan
Thank you. I appreciate your help.
Janice
You’re welcome. Sorry for the trouble.
Press Start. The computer speaks first.
Listen to the computer, then say your yellow reply.